Mobile Phones

Last updated 29 Jul 2010

Mobile Service Providers

If you are receiving abusive, bullying, nuisance text messages or calls via your mobile it is recommended that you contact your mobile service provider. Mobile service providers can block calls and in extreme cases help you change your telephone number. Contacts for the main networks are provided below:

Tesco Mobile
Telephone : 0870 900 4455
Email : support@tescomobile.com
Website : www.tescomobile.com/  

3
Telephone : 08707 330 333; 333 from a 3 handset
Email : Click ‘Contact us’ on the 3 website
Website : www.three.co.uk/  

o2
Telephone : 0870 521 4000
Email : 02 Nuisance Call Bureau at ncb@02.com
Website: www.02.co.uk/  

Orange
Telephone (monthly pay): 07973 100 150; 150 from an Orange handset
Telephone (pay as you go): 07973 100 450; 450 from an Orange handset, Email: Click ‘Email’ on the Orange website
Website : www.orange.co.uk/  

T-mobile
Telephone : 0845 412 5000; 150 from a T-mobile handset
Email : Click ‘Help and advice’ at the T-Mobile website
Website : www.t-mobile.co.uk

Virgin Mobile
Telephone : 0845 6000 789; 789 from a Virgin Mobile handset
Email : theteam@virginmobile.com or click ‘contact us’ at the Virgin Mobile website
Website : www.virginmobile.com/  

Vodafone
Telephone (malicious calls): 191 for operator
Telephone (texts/picture messages/web): 08700 700191 monthly pay; 08700 776655 pay as you go
Email : Click ‘Contact us’ on the Vodafone website
Website : www.vodafone.co.uk/